Posts Tagged ‘collaboration’
Meet Your Neighbor: Rentervention.com & Chicago Tenants
(Special thanks to Hanna Kaufman of the Lawyers Trust Fund of Illinois for her time and insight)
Navigating landlord/tenant issues can be tricky for many Chicago apartment renters and can be especially complicated for people in low-income areas. Getting landlords to make necessary repairs or negotiating the return of a security deposit can be difficult, but tenants facing eviction often lack critical resources including representation. Legal resources for low income and underrepresented tenants can alleviate housing concerns, especially since eviction filing rates are higher in neighborhoods of color which lack such resources. Recently, I had the opportunity to talk to Hanna Kaufman of the Lawyers Trust Fund of Illinois about Rentervention.com, a new site that empowers Chicago tenants to exercise their rights and negotiate the legal process.
A collaborative effort between the Lawyers Trust Fund of Illinois, the Lawyers’ Committee for Better Housing (LCBH) and Illinois Legal Aid Online, Rentervention.com is an online tool that allows Chicago tenants to think through a problem, develop appropriate letters and other documents, and get referred to legal services 24 hours a day, seven days a week. (Tenants can also text ‘Hi’ to 866-7RENTER to access the tool as the YouTube video demonstrates). Although limited to issues around repairs/conditions that affect livability and safety, security deposits, and eviction, Rentervention helps tenants through the process through using chatbots to determine the source of an issue and referring them to a “virtual clinic” (staffed by two full-time lawyers) for more extensive issues. (Although virtual clinic lawyers are available during normal business hours, Rentervention is working on after-hour access to attorneys).
In its first six months, Rentervention has made a significant impact in addressing the imbalance of legal resources between Chicago landlords and tenants, as well as helping guide people towards needed resources. By casting a wide net in their outreach, Rentervention.com ensures that everyone – including low-income residents – were able to access appropriate legal services and tools. Highlights of the site’s overall impact include
- Rentervention has been used in two-thirds of all Chicago zip codes, including 60647 (Logan Square), 60619 (Chatham), 60615 (Hyde Park), 60626 (Rogers Park)
and 60611 (downtown) - 40% of Rentervention users have focused on concerns related to building conditions.
- Rentervention users have spent 47 cumulative hours on the site, crafted 79 letters to send to landlords and downloaded tenant guides 127 times.
One of the more intricate tasks that Rentervention performs for Chicago tenants is assisting people in negotiating complicated situations in a scalable, sophisticated manner. As Ms. Kaufman explained, criminal law advocates for the notion that everyone is entitled to a lawyer, yet civil law (which involves issues such as housing, domestic violence, and custody among others) does not guarantee representation. When examining legal activity around evictions between landlords and tenants from 2010 to 2017, LCBH discovered that landlords were represented 79% of the time, while tenants had attorneys 11% of the time. Sixty-two (62) percent of tenants without legal representation had their cases result in eviction, while only 22% of cases with legal aid attorneys ended in eviction orders.
The other major impact that Rentervention has had on landlord/tenant legal concerns is the remediation of cases before they head into a formal court setting. Tenants who are seeking needed repairs in their apartment can use Rentervention to craft a formal letter to their landlord and avoid seeking legal redress. Knowing whether certain landlord/tenant policies applied to them provides Chicago tenants who use Rentervention an opportunity to understand their responsibilities. Finally, with relative anonymity and access via laptop or mobile device, Chicago tenants in low-income neighborhoods have the ability to engage and access legal services that may not be immediately available.
When I lived in St. Louis, I became familiar with property management issues through writing a policy white paper on malicious landlords and problem properties. Negotiating landlord/tenant issues can be especially difficult but as Hanna Kaufman of the Lawyers Trust Fund informed me, Rentervention.com is working exactly as everyone involved had hoped. Although limited in its scope, Rentervention.com is ensuring that Chicago tenants know their rights under the law and have resources to exercise those rights. With housing issues becoming increasingly prevalent in current times, it is very heartening to know that there are tools like Rentervention.com that enable and empower every Chicago resident.
Thoughts or questions? Please leave your comments below or join the conversation via our Facebook page. Please check out other entries in our “Meet Your Neighbor” series or contact us directly via this email form.
And as always, thanks for reading!
Chicago Citywide Literacy Coalition Wins Adult Literacy XPRIZE Communities Competition
Last week, I wrote about the Chicago Citywide Literacy Coalition and their efforts to drive both digital and healthcare literacy in the city. In my previous post, I mentioned that the CCLC focuses on digital literacy as well as workforce development and healthcare literacy. As I mentioned in last week’s post, technology is at the forefront of their activities.
… the Chicago Citywide Literacy Coalition uses a blended model of community-based centers using technology. Although the CCLC does use apps to assist learners in developing their skills, providing a social/interactive environment not only allows those users to thrive but provides them with the support and motivation to stay on track.
The Chicago Citywide Literacy Coalition demonstrates a strong determination to integrate technology, community, and literacy in their work. It was that determination to make an impact that led the CCLC to apply for – and win a milestone award in the Adult Literacy XPRIZE Communites Competition.
As a global leader in designing and operating innovative competition models, XPRIZE focuses on efforts to make a positive impact on the world. With its focus on reaching the underserved adult learner community (only 2 million of the 36 million adults in need are served by existing adult literacy programs[1]), the CCLC thought the Communities Competition would be a method to increase its capacity. Although the CLCC believes it is only reaching ten percent of its total capacity, it also sees huge potential in integrating technology solutions for adult learning and encouraging the development of mobile apps to allow people to improve their skills independently. As a result of being a competitor in the Adult Literacy XPRIZE Communities Competition, next week CCLC will give individuals a code to download and use the Learning Upgrade mobile app to use for building their literacy skills.
With three million adults in Illinois lacking education beyond high school, the economic and social benefits of the CCLC’s work cannot be understated. It is expected that more than 67% of jobs in Illinois will require postsecondary education or training by 2020. Adult literacy and education can provide $2.50 in return for every $1.00 of Illinois tax money spent, saving the state millions and reducing the need for state-funded programs like Medicaid, corrections, housing unemployment, SNAP, and public aid.
Join the conversation by making a conversation on our Facebook page, or make comments below. And as always, thanks for reading!
[1] Source: Office of Career, Technical and Adult Education, U.S. Department of Education. 2018, August 15
Five Years of Chicago TARDIS Charity Auction Planning
It’s really hard to believe that this will be my fifth year as Chicago TARDIS Charity Auction director. (Chicago TARDIS, for those of you who are unaware, is a Doctor Who-themed convention that happens every November in Lombard). Not only does it support Northern Illinois Food Bank, but it’s also a way for me to enjoy the convention on a different level. For example, there’s always the great assortment of fan-created and donated items and cosplay that I get to see on a regular basis (check out the gallery below)
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But more importantly, the work that goes into the Chicago TARDIS charity auction not only allows me to feel fulfilled professionally…but also helps me feel valued, and that my values and ethics – like that of Doctor Who – are being reflected
My professional background involves community building and engagement – living in St. Louis, it meant engaging the community directly face-to-face, attending meetings, and building programs (And usually involved tobacco) Here in Chicago, it has been mostly through social media…and although yes, I have volunteered off and on, my professional and family commitments have meant that my time is precious. Working the Chicago TARDIS charity auction has allowed me to master both worlds – engaging friends, colleagues, and others to help through item donations, spreading the word via social media and general moral support.
But it’s also the smaller moments – when Mat Irvine (who worked on special effects for the classic series of Doctor Who) donated a communicator prop from the story Warriors of the Deep. Getting to know a wide variety of people who have some curiosity about what we’re offering. And most importantly….building that sense of community. It’s no wonder that we’ve raised over $10,000 over the past five years.
So now, how can you help? Here are a few suggestions:
- If you have any great fan-created Doctor Who items or memorabilia, please drop me a line at auction@chicagotardis.com or use my contact me page for an additional level of anonymity
- Make a direct donation via our new online portal at http://bit.ly/ChicagoTARDISDonate
- Note – this year, we are not collecting food items, mostly because we’re not only seeing a decline in food item donations, but many food banks prefer the cash
- Spread this note via social media…getting the word out helps us reach a wider range of potential donors and sponsors.
But for me, the best thing about running the Chicago TARDIS charity auction is how it reflects my own values…and the values of the show. In the recent series closer, Peter Capaldi (as the 12th Doctor) gives a speech that strikes at the very heart of our current experience:
If you’ve caught the news at any point in the past six months, you’re acutely aware at the amount of dissension, conflict, and anger. One side has made it clear that anyone who embraces diversity, equality, and addressing the changing nature of our community deserves to be persecuted and punished. Divisiveness and hatred are threatening to tear our social fabric into shreds…and that for many of us, kindness is not just warranted, it’s needed to maintain some sense of sanity in an ever-increasingly belligerent society.
That’s ultimately why I enjoy running the Chicago TARDIS charity auction – entering data, entering past inventory, following up with bidders, all of this isn’t merely because I enjoy a free convention. (Because I love working conventions). It’s because, in my own small way, I get to show kindness. My current experience is split between caring for my mother, trying to acquire new freelance work, and keeping current with freelance assignments. My social life is slowly, but surely, improving..but it’s easy for me to get stuck in that narrow mindset. The Chicago TARDIS charity auction is a great opportunity for me to express my own personal values: compassion, empathy, inclusion, and kindness….in a way that allows me to engage my fandom and make a greater impact on the community. Being Chicago TARDIS charity auction director allows me to express my values and engage in the kind of community building work that I love…
Because where I stand is where I fall.
Please leave your comments below or join the conversation on our Facebook page. Comments are moderated.
And as always, thanks for reading!
Meet Your Neighbor: My Block My Hood My City on August 19th
Every once in awhile, this blog highlights some great organizations that make a positive impact on the city of Chicago and its neighborhoods. In the past, we have highlighted Chicago Cares and its efforts to engage residents and volunteers on improving our community. On August 19th, there is a great opportunity to make an impact…and in times like these, we need opportunities for connection on collaboration.
This Saturday, Chicago Cares will be partnering with My Block My Hood My City and other organizations and looking for volunteers to serve the Woodlawn community through various beautification service projects. Check-in and kickoff will be held at the Jackson Park Field House, with volunteers then engaging in service throughout the morning. (You’ll be sent to various sites throughout the Woodlawn neighborhood). Projects include community gardens, park and lot clean up sites, and a mosaic project with Green Star Movement, and all projects will be within walking distance of Jackson Park Field House.
Here are some of the fine details:
- It will held this Saturday, August 19 from 8:00 am – 12:00 pm
- Work will cover 22 blocks of Woodlawn from 61st to 67th, Stony Island to Dorchester
- Besides Chicago Cares and My Block My Hood My City, other partners include the Chicago Park District, Jackson Park Advisory Council, and Green Star Movement
- Up to 300 volunteers will work on projects such as making public art, landscaping empty lots, and cleaning up the Metra corridor
- If you want to RSVP, please visit https://www.chicagocares.org/opportunity/a0CA000000oNFh0MAG
It’s a real privilege to focus on great events like this that build collaboration, communication, and community. We’re more than happy to boost the signal, and hope that you can make it.
Please feel free to leave comments below or join the conversation via our Facebook page.
And as always, thanks for reading!
App Camp for Girls: Follow Up
(Special thanks to App Camp for Girls for the invitation)
When I wrote my initial post about App Camp for Girls, I was hoping to not just draw attention…but also drive attendance. When they invited me to attend their pitch event on July 28th at 8th Light, I was even more curious. After all, what did the end results for teaching girls how to code look like? Impressive, as the gallery at the end of this post shows.
But now, the fine details: three different teams of girls were selected to “pitch” to a panel of local judges which included:
- Amanda Lannert, CEO of Jellyvision Lab, Advisory Board Member to 1871 and Starter League, and member of Chicago NEXT;
- Ellen Shapiro, Lead Mobile Developer for SpotHero;
- Lakshmi Shenoy, Vice President of Strategy & Business Development at 1871; and
- Anna Valencia, Chicago Office of the City Clerk.
All of the apps were quiz apps…but with a nice, fun approach. Teams were asked to provide background on the apps, as well as their marketing plan, how they would finance their apps, and identifying their target market for the app. (In short, App Camp for Girls helped these teams learn and practice skills for “real world” applications. Teams and their apps included
- Ducks That Code, who created an app called Dino Survival, which helps people who find themselves trapped in Jurassic Park;
- Blue Lemurs From France, who created a quiz that lets you determine your Spirit Animal (and which indicates that my personal spirit animal is a hippo); and
- Lettuce4Pie who created an emergency preparedness app called Raining Duck-Tastrophe, which assesses a person’s ability to cope should there be a torrent of ducks raining from the sky.
Although it sounds like I’m making light of this, I would like to emphasize that App Camp for Girls’ mission is to engage middle school students in learning how to code. Having tested these apps myself (mobile devices were provided to the audience), I found them very well done, with a great attention to detail….and fun. Many industries are working towards gender diversity in the workplace and the Chicago tech scene is welcoming App Camp for Girls as a critical partner.
In short, I was glad to take part – even in a small way – in helping App Camp for Girls establish a presence in Chicago. They’re a great resource for the Chicago area, and hopefully, we’ll see them again next year.
Have any other suggestions for great tech resources? Know organizations that could use exposure? Please feel free to leave them in the comments below, reach out to me privately via e-mail, or join the conversation on our Facebook page.
And as always, thanks for reading!
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Remote Work Trends in Chicago Business & Technology
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(Special thanks to Matt Mead of SPR Consulting for his time and insight)
Many full-time workers and freelancers are adjusting to remote work in the wake of the current COVID-19 pandemic. However, many companies have had to rapidly shift towards remote work policies with varying results. Given Chicago’s thriving technology and business communities, we wanted to examine how local companies have successfully adopted remote work policies and how those policies may progress in the future months. We spoke with Matt Mead, Chief Technology Officer at SPR Consulting, about trends and predictions around remote work in Chicago.
Can you provide an overview of how the Chicago technology & business scenes are adjusting to remote work models in light of COVID-19?
Fortunately, many tech companies and groups with companies that are tech-heavy were not strangers to remote work technologies— even before COVID. As a result, the transition to working remotely has been less impactful than most assumed. While working with our clients on various technology initiatives, we’ve had no significant issues moving previously onsite engagements into the virtual realm.
However, working remotely does take more effort to keep all necessary stakeholders and team members up to speed. Fortunately, there are almost ubiquitously adopted tools like Microsoft Teams, Zoom, and Slack that make the transition easier and keep all people in the loop by leveraging features that allow synchronous virtual meetings mixed with asynchronous threaded communication.
What are the challenges that are being faced by the tech/business community in the wake of COVID-19?
There are two primary challenges facing the tech and business communities in the wake of COVID-19:
How has the pandemic impacted hiring patterns and processes? (For example, have employers increased their geographic reach in trying to find candidates?)
We’re starting to see technology workers look at wider geography for their next jobs, as most companies are working remotely for the foreseeable future.
By being able to apply now for more jobs that are now remote, tech workers still expect to be able to drive up their salary as they compete for jobs in higher-paying markets. However, employers think they can drive down their salaries and costs by competing for employees in markets that pay lower. From what we’ve seen so far, it seems the workers are winning, as they are able to work anywhere and are demanding higher salaries in more expensive markets. This ultimately has the ripple effect of raising salaries in all markets, given that everyone is fishing in the same pond for this pool of potential employees.
Finally, as many companies adopt technology and digital tools to enhance collaboration and communication, how do you see this adoption impacting how companies function during – and potentially after – this pandemic?
We can expect most tech companies to continue to present more remote work opportunities than pre-COVID, mostly due to companies having positive experiences managing their remote workforces. As a result, CFOs are now questioning whether the cost of their lease and/or real estate is worth it.
However, this is not the death of the physical office. We also expect that most companies will continue to have a physical space, but their in-office requirements will be less stringent than pre-COVID, as some workers will continue to operate remotely.
Thanks again to Matt Mead of SPR for sharing his time and thoughts. If you have questions or comments, please leave them below or join the conversation on our Facebook page. If you want to contact us privately, please use this email form. As always, thanks for reading!
Written by gordondym
October 7, 2020 at 9:20 am
Posted in Commentary, Community, Digital Excellence & Literacy, Organizations, Uncategorized
Tagged with business, chicago, collaboration, community, freelancing, technology